LastingMind Privacy Policy

1. Overview

Your use of the Services is governed by both this Privacy Policy and our Terms of Service, which are incorporated herein by reference. By continuing to use the Services after updates to this Policy, you consent to those changes. We will notify users of material updates via email, in-app notifications, or website banners.

2. Scope of This Policy

This Privacy Policy covers how LastingMind collects and processes Personal Data, which includes any information that identifies or can reasonably identify an individual. This policy does not apply to information collected by third-party services that we do not control.

3. Categories of Data We Collect

We collect the following types of information to provide, personalize, and secure your experience:

Profile or Contact Information:

• First and last name
• Email address
• Date of Birth
• Login credentials and account identifiers

Device and Technical Information:

• IP address
• Device ID or operating system type
• Browser and session metadata

Usage and Interaction Data:

• Page and feature interactions within the application
• Session length, navigation paths, and engagement statistics
• Responses to guided interviews and AI interactions

Uploaded or Recorded Data:

• Voice, video, image, and text files voluntarily provided to create or manage your Avatar
• Transcripts, chat logs, and metadata associated with AI sessions

We may also collect aggregated or de-identified data for research and improvement purposes that cannot reasonably identify you.

4. How We Collect Data

We collect Personal Data from several sources:

• Directly from you, when you create an account, upload content, or communicate with us.
• Automatically, through application or device analytics and cookies.
• From third-party integrations, such as secure hosting, analytics, or payment processors.

If you use our mobile app or a location-enabled device, we may receive general location data to improve user experience.

5. How We Use Your Data

We use Personal Data for the following purposes:

Providing and Improving the Services:

• Delivering, customizing, and supporting the LastingMind Application
• Processing data you upload to create your digital Avatar
• Enhancing features, performing analytics, and developing new functionality

Communication:

• Sending administrative messages, updates, or notifications
• Responding to support requests and user inquiries
• Sending marketing or research communications (if you opt in)

Compliance and Security:

• Meeting legal obligations or responding to lawful requests
• Preventing fraud, unauthorized access, or misuse of data
• Enforcing our Terms of Service and resolving disputes

LastingMind does not sell Personal Data. We will not use or share your data for materially different or incompatible purposes without notice and consent.

6. How We Share Your Data

We share limited information with trusted partners who perform services on our behalf, including:

• Hosting and storage providers
• Analytics and security vendors
• Customer support systems and communication tools

All partners are contractually required to protect your data and use it only for the agreed purpose.

Legal or Business Transfers:

We may disclose data:

• To comply with law or lawful government requests
• To protect our rights, property, or users
• In connection with a merger, acquisition, or business restructuring (with notice provided before material changes in data use).

7. Cookies and Tracking Technologies

Our website and application use cookies and similar technologies to:

• Recognize returning users
• Maintain session functionality
• Analyze engagement trends
• Improve user experience

You can manage cookie preferences through your browser settings or our in-app consent panel. Disabling cookies may affect some functionality.

For more information, visit www.allaboutcookies.org.

8. Data Security and Retention

We use Firebase and Google Cloud infrastructure to store and protect user data. These services employ industry-standard security measures, including encryption in transit and at rest, as well as robust access controls and monitoring. While we take reasonable steps to safeguard your information, no system can guarantee absolute security.

We retain your personal data only for as long as necessary to provide the Services, fulfill the purposes outlined in this policy, or comply with legal obligations. When data is deleted, it is removed from active systems in accordance with our procedures and Google's data retention and deletion practices.

Users acknowledge that any information they choose to provide is done so at their own discretion and risk.

9. Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, delete, or request copies of your information, as well as the right to withdraw consent or object to certain forms of processing.

As an early-stage company, LastingMind does not currently provide automated tools for exercising these rights. However, users may submit requests by contacting us at help@lastingmind.ai. We review and respond to such requests in good faith and in accordance with applicable laws, subject to identity verification and reasonable response timeframes.

Please note that certain data may need to be retained for legal, operational, or security purposes, and some requests may be limited accordingly.

10. International Users

Our servers are located in the United States. By using our Services, you consent to the transfer and storage of your data in the U.S. or other jurisdictions that may not have the same level of data protection as your home country. LastingMind uses data processing agreements with standard contractual clauses to safeguard such transfers where applicable.

11. Children's Privacy

The Services are not intended for children under 16 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with Personal Data, please contact us immediately, and we will remove the information.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulation, or company practices. The most current version will always be available at www.lastingmind.ai. Continued use of the Services constitutes acceptance of any updates.